Len DiCostanzo, CEO, MSP Toolkit
Len DiCostanzo has been a mainstay of the global IT channel and is a sought-after consultant and speaker. For decades he has been providing thought leadership and best practice guidance for senior leaders who want to understand the channel's roots and its future. DiCostanzo works closely with leading and emerging channel vendors, as well as managed service providers and business technology solution providers who want to accelerate growth and better serve clients. He has worked with thousands of partners helping them build managed services practices with a focus on service catalog development, pricing and bundling and go-to-market strategy development and execution. His recent work has focused on helping cybersecurity vendors and specialty distributors grow their MSP channels by building robust partner programs designed to drive internal channel and program awareness while accelerating partner go-to-market motion and recurring revenue. DiCostanzo's deep industry experience includes leadership roles at Accordo, Datto (Autotask), Kaseya and a leading MSP he founded. He has served as Accordo's SVP of Product Management and Business Development where he led the development and global launch of Cloud Optimizer, one of the first SaaS management platforms for MSPs. Prior to that, he was SVP of Channel Development at Datto (which he joined after the merger with Autotask). At Autotask, DiCostanzo held several key executive leadership and management roles, helping to grow the organization's global partner and customer community to more than 9,000 strong while building strategic alliances with top and emerging channel vendors. Prior to Autotask, he helped Kaseya build its global MSP program. DiCostanzo knows what motivates MSPs and what makes for good partner-vendor relationships. He was founder and CEO of a technology consulting firm which delivered custom applications, ERP and other business technology solutions to SMBs and enterprise customers. DiCostanzo was an early adopter of the managed services business model which attracted a leading publicly held company to acquire his business in 2002. He is a graduate of Brown University where he earned a Bachelor of Science degree in Computer Science.