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The New Professional Services: Driving Fresh Streams of Revenue and Profit While Beating the Competition

Steven DeMaayer  (Chief Services Officer, Blue Mantis)

Len DiCostanzo  (CEO, MSP Toolkit)

Pamela Miranda  (President & CEO, Triella)

Ashby Lincoln  (President, Verinext)

Location: Fourth Floor, Flicker 1

Date: Wednesday, November 1

Time: 10:30 am - 11:05 am

Pass Type: Summit Pass - Get your pass now!

Session Type: Conference Session

Track: MSP Summit Track

Vault Recording: TBD

Professional services are what set MSPs and channel partners apart from one another. With the right mix and sharp delivery, even the smallest partners can compete against and beat the big global players. Strong leadership is key for small and midsized MSPs, since they lack the size and scale of the much larger organizations, such as systems integrators or the global consulting firms, which offer a wide range of IT and communications professional services. Leaders of mainstream MSPs need to understand how to capitalize on the nimbleness of their business models and customer relationships. Learn from our expert panel about the new categories of professional service offerings such as FinOps and application development and automation. Discover how they’re driving revenue, profit and customer loyalty.