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Pushing the Professional Services Envelope: A Fresh Approach to Delivering the New Breed

Sam Barhoumeh  (CEO, Ready Networks, LLC)

Bob Bell  (Director of Operations, CFO, Integrated Data Technologies, Inc.)

Len DiCostanzo  (CEO, MSP Toolkit)

Scott May  (Director of Channel Development , Stratos Cloud Alliance)

Location: Upper Lobby Level, Splash 9

Date: Wednesday, November 1

Time: 2:05 pm - 2:40 pm

Pass Type: Summit Pass - Get your pass now!

Session Type: Conference Session

Track: MSP Summit Track

Vault Recording: TBD

Professional services generate about 20% of revenue on average for many MSPs. But why settle for the average when low-hanging opportunities can take your offerings to the next level? Channel partners and MSPs must explore new and expanded professional services such as compliance, cloud migration, application development, hardware and software deployments to boost profits, customer retention and recurring revenues. Then there are such professional services as across-the-board hybrid work improvements, automation and a raft of consulting centered on cybersecurity and emerging AI solutions that can take professional services to new heights. Still, they require investments in skills, talent and marketing. In this session, learn how MSPs aren’t recreating the wheel to leverage these opportunities, they’re just taking a smarter, more creative approach to giving their clients what they need. Attendees will hear from top-performing MSPs who will share tips, strategies and best practices they use to squeeze more from existing professional services, create new offerings and develop the leadership to keep all their managed services moving toward new heights.