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Lessons in Channel Leadership: Mastering Managed Services

Jeff O'Heir  (Senior News Editor, Channel Futures)

Bryan Smith  (Chief Executive Officer , Expedient)

Paola Doebel  (Senior Vice President & Managing Director, Ensono)

Tom DeCoster  (Vice President of Managed Services, CDW)

Tamara Hossack  (Senior Vice President of Sales & Marketing, Cloud Carib)

Location: Fourth Floor, Glimmer 1

Date: Tuesday, October 31

Time: 9:40 am - 10:10 am

Pass Type: Expo Pass, Summit Pass - Get your pass now!

Session Type: Keynote

Vault Recording: TBD

It takes grit, insight, wisdom and a whole lot more to lead a managed service provider in today’s evolving and incredibly competitive technology market. During this high-energy session, we’ll talk to the heads of the world’s top-performing MSPs about the choices they made to navigate their companies through challenging times and the strategies they’ve executed to reach the pinnacle of the IT channel. Learn how they rally their teams to overcome today’s toughest business challenges, achieve the highest rates of customer satisfaction and deliver profitable solutions that take their clients to the next level. This is the type of knowledge that benefits all partners, no matter what their business model or where they are on their journey to manage more services, increase recurring revenue and boost profitability.