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Customer Trends and Perspectives: What Every Channel Partner Needs to Know

Robert DeMarzo  (Vice President, Channel Content, Informa Tech)

Location: Fourth Floor, Glimmer 1

Date: Tuesday, October 31

Time: 11:50 am - 12:15 pm

Pass Type: Expo Pass, Summit Pass - Get your pass now!

Session Type: Keynote

Vault Recording: TBD

In the ever-evolving landscape of technology, understanding customer trends and perspectives is paramount for channel partners to thrive. This panel is designed to provide channel partners with invaluable insights into the minds of today’s customers. In an era where customer preferences shape the direction of technological advancements, this discussion aims to bridge the gap between channel partners and their target audience. Attendees will have the unique opportunity to gain first-hand knowledge about emerging trends, consumer behaviors and expectations directly from technology customers themselves. A diverse panel of technology customers who are at the forefront of adopting innovative solutions will enlighten attendees seeking high levels of customer satisfaction via CX. Through this interactive discussion featuring case studies and real-life anecdotes, these customers will share their experiences, challenges and aspirations when it comes to technology adoption and successful partnering. Attendees will gain a deeper understanding of the factors influencing purchasing decisions, the evolving role of technology in various industries and the criteria that drive long-term customer loyalty. Gain a competitive edge in the market by staying ahead of customer expectations and positioning your organization as a trusted advisor in the technology landscape.