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Creating Belonging for Your Multigenerational Workforce

Craig Galbraith  (Executive Editor, Channel Futures)

Ashley Cole  (Senior Channel Manager - Southeast , Fusion Connect)

Richard King  (Chief Strategy Officer, Keystone Solutions)

Brandon Knight  (Global Channel Customer Experience, Zoom)

Location: Fourth Floor, Flicker 3

Date: Wednesday, November 1

Time: 11:05 am - 11:40 am

Pass Type: Summit Pass - Get your pass now!

Session Type: Conference Session

Track: Channel Futures Leadership Summit Track

Vault Recording: TBD

One of the biggest challenges for leaders at all levels of channel partners organizations is managing and motivating employees from different generations. It requires a variant of being multilingual — being able to speak the language of employees who are in their 20s, or 30s or 40s, 50s and older. In this culture, everyone is valuable to the future success of the company. Of course, the backdrop is a recruitment and retention market that is pitting partners against vendors, tech suppliers, developers, distributors and even customers. All are hungry for tech talent, especially in the hot areas of AI, cloud and security. One challenge is understanding the role compensation plays in attracting great talent. Another is creating a culture that represents a competitive advantage or differentiator. In this session, attendees will hear from successful partner leaders who are fostering environments that create belonging and buy-in for their people. Gain insight into how to master the needs of a diverse and multigenerational employee base when it comes to such topics as hybrid work, incentives and other decisions you’ll be making as a business leader.