2023 Agenda

We have all read the headlines that artificial intelligence is advancing at such a worrying pace it poses profound risk to society and humanity. But generative AI also possesses benefits to looking to manage costs, accelerate innovation, automate manual processes and keep pace with customer demands. Channel partners need to understand AI’s early impact on customer service and cybersecurity sectors while grasping how to harness AI for their own business and how to monetize this significant industry wave. The communications and technology channel has undergone paradigm shifts in past decades that have reshaped the landscape. It’s time to separate fact from fiction and take the action necessary to ensure your team is properly skilled from a technology, customer service and sales perspective. Join this panel of experts from industry vendors and technology suppliers at the forefront of how generative AI is impacting the channel today and how it is going to change the channel — perhaps forever. Discover what skills everyone needs and how to sift through the onslaught of AI technologies to find what is relevant. AI won’t destroy the world, but it might destroy your current business model if you don’t move to the market.